Get Answers for Your Questions

• Does the hospital offer treatment cost estimates?

  Yes. You may ask our front office staff or the specialists to obtain the cost estimates prior to your medication. Please note that cost estimates may be different from the final charges.

• How many patients do Hermina Hospitals treat annualy?

  Currently, 23 Hermina Hospitals serve more than 2 million patients annually.

• What are the methods of payment available at Hermina Hospitals?

  We currently accept cash and most major debit/credit cards. ATMs are available at all Hermina Hospitals.

• Is smoking permitted at the hospital area?

  To ensure a healthy environment for our patients, it is prohibited to smoke at the hospital area.

• How do I make a room reservation for maternity at Hermina Hospital?

  Room reservation for delivery can be done by contacting the admission department or PMO (Personal Maternity Officer) of the intended Hermina Hospital.

• Where can I see Hermina medical specialist schedule?

  You can see our medical specialists schedules via our web, mobile application or contact our call center at 1500 488.

• How to register for treatment at the Hermina Hospital?

  For outpatient registration can be done by registering directly to the hospital, contacting the Hermina Hospital call center at 1500-488, downloading the Hermina Mobile Application on App Store and Play Store, and through the website on the appointment menu.

• What facilities are provided by Hermina Hospitals?

  Hermina Hospital is a public hospital that prioritizes service excellence for mothers and children. We also provide complete health services. Information about our services can be accessed on the web on the Service menu.

• Where can I find out information for maternity rates at Hermina Hospital?

  Please contact the admission department of the Hermina Hospital for information regarding maternity rates.

• Does Hermina Hospital accept payment with insurance / company guarantee?

  Yes, Rs Hermina has collaborated with insurance and companies, for information, please look at the Information menu - Insurance Partners on our website.

• Can patient get dialysis by using BPJS at Hermina Hospitals?

  Hermina Hospital has a dialysis/hemodialysis facility and can use guarantees from the BPJS in accordance with applicable BPJS regulations. For further information, please contact Call Center 1500 488 or the intended Hermina Hospital.

• How do I make a room reservation for maternity at Hermina Hospital?

  Room reservation for delivery can be done by contacting the admission department or PMO (Personal Maternity Officer) of the intended Hermina Hospital.